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Last Updated: 25 May, 2026
At Noorvie Medley, customer satisfaction is important to us. We strive to provide high-quality modest fashion products with accurate product representation. Please read our Refund & Return Policy carefully before placing an order.
We offer a 7-day return policy from the date you receive your order.
To be eligible for a return:
The item must be unused and unworn
The product must be in its original condition
Original tags and packaging must be intact
The return request must be made within 7 days of delivery
We do not accept returns or exchanges for:
Used or damaged items
Items without original tags
Customized or altered products
Sale or discounted items (if applicable)
We make every effort to display product colors as accurately as possible.
However, slight color variations may occur due to:
Lighting during photography
Mobile or computer screen settings
Display resolution differences
Therefore, minor color differences between the website images and the actual product will not be considered a defect or valid reason for refund/return.
If you receive:
a damaged item
defective product
wrong product
Please contact us within 48 hours of delivery with:
Order number
Clear product photos
Issue description
Our team will review the issue and provide a suitable resolution.
Once your returned item is received and inspected:
Approved refunds will be processed within [5–10 business days]
Refunds will be issued through the original payment method or bank transfer (if applicable)
Shipping charges are non-refundable; only the product price will be refunded.
Exchanges are subject to product availability.
Customers may request an exchange for:
size issues
damaged items
incorrect products
Customers are responsible for return shipping costs
For return or refund requests, contact us at:
Noorvie Medley
Website: https://noorviemedley.com/
Email: noorviemedley@gmail.com
Phone: 0313-7202274
